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Restore Contacts

Mobile Recovery does not back up your contacts. However, if you have Backup Assistant downloaded and enabled, your contacts will be retrievable. If Backup Assistant is not enabled, performing the Erase Contacts feature may permanently delete the contacts from your phone.

To restore your contacts to a found phone using Backup Assistant:

  • Launch Backup Assistant
  • Complete the setup process
  • Perform a backup to restore your saved contacts

To restore your contacts to a new phone using Backup Assistant:

  • Download Backup Assistant to your new phone
  • Launch Backup Assistant
  • Complete the setup process
  • Perform a backup to restore your saved contacts

Note: if you erased your contacts using Mobile Recovery’s “Erase Contacts” feature, you may need to retrieve those contacts from Backup Assistant’s Trash.  This can be done by clicking on Trash and then undeleting your contacts.

For more information, visit verizonwireless.com/backupassistant

 

 
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