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Phones Supported
About Mobile Recovery

Mobile Recovery is a feature of Total Equipment Coverage.


Your phone found
Misplaced your phone? No problem. Use Mobile Recovery's Phone Alarm feature to sound a loud tone from your phone until you are able to locate it. If your phone is outside the audible range, Mobile Recovery can locate your phone on a map and give you turn-by-turn directions to its location.

Your privacy secure
If your phone is ever lost, use Mobile Recovery to remotely erase the contacts from your device and lock your phone from use to keep your private information from falling into the wrong hands. 


About Total Equipment Coverage

Your phone replaced
If your phone is LOST, STOLEN, DAMAGED or MALFUNCTIONS this coverage provides a quick and convenient replacement. To enroll, visit a Verizon Wireless store or call 1.866.256.4646 within 30 days of new phone activation or upgrade.



The insurance program covers your device if it is lost, stolen or damaged. The Wireless Phone Protection program is underwritten by Liberty Mutual Insurance Company or one of its insurance company affiliates. Asurion Insurance Services, Inc. is the agent and provides claims servicing under the program.

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